Withdrawal notices

The legal right-of-withdrawal (14-day cooling-off) queue — separate from commercial returns, running in its own flow.

Legal right of withdrawal — 14-day windowno reason is askedWithdrawal

The customer can withdraw without giving a reason within 14 days of delivery. These requests don't enter the commercial return flow or the fit graph — don't ask for a reason or about fit. Track the deadline, verify the document, and complete the return within the window.

Pending withdrawals

waiting to be resolved

Closing soon

0≤ 3 days

resolve first

Avg. processing time

—

from notice to return

This month total

withdrawal requests (queue)

Withdrawal queue

Requests

Resolve within the legal window. Verify the document, approve the return — no justification needed.

0 records

Withdrawal requests don't enter the fit graph or get written to tier.Commercial returns

Withdrawal history

Withdrawal requests opened in recent months and their resolution status.

No monthly withdrawal history

The monthly withdrawal summary isn't wired to a separate analytics endpoint yet. Requests are listed in the queue as they arrive.

Resolved-within-window rate—

This month's summary

Live snapshot of the withdrawal queue.

Requests opened0 units

Resolved—

Avg. processing time—

Amount refunded—

Withdrawal requests isn't recorded in the commercial return rate — is reported separately as a legal right.