Fraud center

A rule-based queue of suspicious returns. Flagged returns don't enter the fit-graph — it protects signal quality.

Flagged returns

fraud score ≥ 0.60

Flagged for review

0.30 – 0.60 band

False-positive rate

—

rule accuracy is improving

Blocked amount

0.00

risk in flagged returns

Blocked / recovered amount

Blocked risk

0.00

0 flagged returns · EXCLUDEd from fit-graph

Amount under review

0.00

0 cases · finalized once goods are received

Recovered amount

—

cleared review and returned to flow

Net impact, last 30 days—

Risk-scored queue

Sorted by score, signal, and customer history. Open the row, make the call.

0 cases

False-positive trend

Rate of flagged-then-cleared, 12 weeks

—

There's no backend endpoint for the false-positive trend (fraud/queue only returns the instant queue).

Most frequent signals

Distribution of rules triggered in the queue

No signal in queue

No triggered rule signal in the suspicious-return queue.

Graph integrity0 returns EXCLUDE

Fraud rule settings

Band thresholds

Determines which band the score falls into — these two thresholds are connected to live scoring.

Flag threshold (danger)

≥ 0,60

This score and above get EXCLUDEd from the fit-graph.Review-credit threshold (warn)

≥ 0,30

In this range, instant credit is granted and finalized once goods are verified.

Auto-EXCLUDE flagged returns

Flagged returns never enter the fit-graph.

Hold credit while under review

Hold the refund until goods are received.

Live-connected to scoring

Rule thresholds

Default · unsaved

Default thresholds — there's no saved fraud-policy endpoint yet, these values are an unsaved draft.

5 / 6 on

Rule	Code	Threshold
Serial returns	`RULE_SERIAL_RETURN`	returns / 90d
Value anomaly	`RULE_VALUE_ANOMALY`	× average
Wardrobing	`RULE_WARDROBING`	photo threshold
Address mismatch	`RULE_ADDRESS_MISMATCH`	mismatch
High frequency	`RULE_HIGH_VELOCITY`	returns / 48h
Unused label	`RULE_LABEL_INTACT`	label intact

A disabled rule's signal doesn't contribute to the score.

Band guide

Flagged≥ 0,60

Rule threshold exceeded. The return is set to EXCLUDE from the fit-graph. Review the case before blocking.

Review credit0,30 – 0,60

Instant credit was granted, the goods haven't been verified yet. Finalize the decision once received.

Clean< 0,30

Low risk. It proceeds through the normal flow, and if it's a fit signal, it feeds the graph.