Incentives
Rules that reward exchange, credit and signal instead of refund — each one is a click away from turning on.
Active incentives
—
rules running
Extra revenue retained
—
kept via incentives instead of refund
T3 → T2 conversion
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anonymous return → tagged signal
Incentive rules
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Incentive performance
Last 30 days · retained instead of refund| Incentive | Usage | Acceptance | Revenue recovered | Signal earned |
|---|---|---|---|---|
| No incentive performance data | — | — | — | — |
Total · last 30 days——
T3 T2 conversion
Every step of the path from anonymous return to tagged signal.
No conversion funnel data
Promoted to T2 · last 30 days—
Bonus rate A/B test
A/B test for the store credit bonus — no test is running.
No A/B test data
Recommended winner—
Incentives feed the exchange-first ladder
The order is presented in the portal as KEEP_ITEM → EXCHANGE_SAME → SHOP_NOW → STORE_CREDIT → REFUND. These rules only nudge the customer toward the higher steps of the ladder; resolutions the policy has turned off are never shown.
Store credit 0%Exchange · free shippingShop now 0%T3 → T2 promotion